Returns & Exchanges

At Jelita Wardrobe, we want you to feel confident in every piece you wear, which is why we offer a flexible 14-day return and exchange policy for all unworn items with original tags. We are committed to ensuring your fashion journey with us is seamless, from the first click to the final fit.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Pack Your Items

Place the items in their original packaging, ensuring all labels are attached and the garment is in its original, unworn condition.

3

Ship to Boutique

Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Quality Check & Refund

Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing